Our Policies

Returns

The Dog Bar stands behind all of its great products, and guarantees our customers 100% total satisfation. If you are unsatisfied with your purchase and it is unused with its packaging intact, it may be returned for a refund or online credit within 30 days of purchase. Returns can be accepted only with an RMA (Return Merchandise Authorization) number that will be assigned to you by contacting us during business hours.

Print this number clearly on the return package and return to:

The Dog Bar
1684 Jefferson Avenue
Miami Beach, Florida, 33139

All returns must be accompanied by the original bill of sale. We regret we cannot refund shipping charges.

Credit Card Security

When you make a purchase at dogbar.com, our banking institution gathers your credit card number, expiration date, and billing address. This information goes directly to our merchant bank. We offer the industry standard security measures to ensure the safety of your personal information.

If you are worried about using your credit card online, we are happy to take your order by phone at 305-532-5654, or e-mail us with a convenient time to reach you by telephone and our order department will call you at your convenience.